We comply with local regulations and international laws. Our Social & Ethics Committee reviews our Code of Ethics regularly, keeping it up to date with global best practice. We expect our suppliers and partners to share the same ethical standards as our employees.

Philosophy

We conduct our business affairs with honesty, integrity, diligence, and professionalism. We believe this leads to success.

Compliance with laws and regulations

We do business in full compliance with the laws of each country we operate in, including:

• International trade laws and regulations, embargoes and sanctions
• Competition laws
• Fraud, anti-bribery and corruption laws
• Anti-money laundering laws
• Intellectual property laws
• Human rights and equal opportunity obligations

Conflicts of interest

We take our responsibilities and obligations to the company seriously, and the Group has processes in place to help us identify and manage any potential conflicts of interest 

Customer treatment and service

We respect our customers’ right to privacy. They entrust us with their personal information, and it’s our duty to protect it. We owe our customers professional service that’s fair and courteous, and high-quality products that meet or exceed their expectations.

Employees

We support and respect human rights in our workplace. This includes providing a safe and non-threatening workplace where healthy working conditions are maintained, where all people are treated with respect and with due regard for their dignity, and where harassment and intimidation are not tolerated. We guarantee freedom of association, ensure non-discrimination in personal personnel practices, and make reasonable accommodation for all employees’’ religious observations and practices.

We respect our employees’ privacy and the confidentiality of the personal information.

Communication

​​Business communications are honest, accurate and timeous. We never comment unfavourably on our competitors products, management or operations.​​

Commitment to communities,society and the environment

Contributing to socioeconomic development is important wherever we operate. We support democratic institutions, engage NGOs and policy groups, and find ways to uplift local communities. We’re compliant with all environmental laws and hold ourselves accountable to the UN Global Compact on human rights, labour standards, environmental responsibility and anti-corruption. We also follow the Global Reporting Initiative’s Guidelines on sustainability reporting.

Employee conduct

​At all times we are professional and competent, respect the traditions and culture of all people, and refrain from behaviour that’s offensive, intimidating, malicious or discriminatory.​